Technonlogy

How to get a Snapchat streak back after you lose it

How to get a Snapchat streak back after you lose it
Save the streaks (Picture: Getty Images)

Time for serious talk, super serious talk – It’s about saving a Snapchat Streak, do not panic, it can be done.

So Snapchat’s feature of ‘streaks’ has been pretty much-plaguing users for the last few years and right now the stakes are high as people regularly have a Snapchat streak over more than a year with their friend.

Do you know this Spurs fan who threw pint of urine on West Ham fans?

This means they have exchanged picture or video messages with a particular friend every single day for one year, or more.

The longest Snapchat streak on record is 901 days – nearly two and a half years – of constantly snapping your Snapchat friend.

You can have as many streaks as you like and therefore it can be hard to keep up all your streaks, but people have solved this huge life problem by sending everyone they have a streak with a picture of the floor captioned ‘streak’ every day – every single day.

Now, God forbid that this foolproof method of maintaining streaks doesn’t work, and there are connectivity issues on your Snapchat app, or one of you is in a coma for more than 24 hours, and your streak dies.

There is hope, Snapchatters and the creators of your favourite app Snapchat have made it possible to RETRIEVE YOUR STREAKS.

Visit the Snapchat website and scroll down to the bottom and click ‘support’, their support page will then load and you need to click ‘contact us.’

Under this panel, they will ask how can we help and there is a section for those of you who have lost Snapchat streaks because people are reckless and it’s an epidemic right now.

Click ‘My Snapstreaks have disappeared’ then scroll down and click ‘yes’ beside ‘still need help?’

You will then be given a chance to file a claim, you will have to insert your username, email, mobile number, device, friend’s username (you are only allowed one per claim), when did you start having this issue?, how long was the Snapstreak?, did you see the timer?, extra information.

In the extra information box, you will want to say that you had a connectivity issue with the app, that your phone was fully connected to wifi or another internet signal, but it was an issue with the Snapchat app that caused you to be unable to service your streak.

Snapchat will then get back to you via the email you provided, and they will let you know whether or not it’s possible to restore your streak.

Bless you, in your endeavours to save the streaks.

You’re welcome.

MORE: What does the timer mean on Snapchat?

MORE: What is a Snapchat streak?




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